Targeted Case Management
Connecting You to the Care, Resources, and Support You Need
Navigating the behavioral health system can be overwhelming, especially when you're trying to coordinate appointments, services, schools, healthcare providers, and community resources. BTST Services' Targeted Case Management (TCM) program helps individuals and families navigate these systems with confidence by connecting them to the services and supports they need to achieve greater stability and well-being.
Our dedicated Case Managers serve as advocates, coordinators, and partners throughout your journey, ensuring that no one has to navigate complex systems alone.

How TCM Can Help You
Resource Navigation
Our Case Managers connect individuals and families with community resources, financial assistance programs, educational services, housing supports, employment resources, and other essential services.
Advocacy
We help individuals and families advocate for the services and supports they need while empowering them to make informed decisions about their care.
Service Planning
Together, we develop individualized plans that identify goals, prioritize needs, and coordinate services that promote long-term success.
Transition Support
Whether transitioning home from a hospital, moving between providers, or navigating life changes, our Case Managers help ensure continuity of care and ongoing support.
Barrier Reduction
We work collaboratively to identify and overcome obstacles that may prevent individuals from accessing treatment, maintaining stability, or achieving personal goals.
What TCM Helps With
Comprehensive needs assessments
Individualized service planning
Assistance accessing benefits and supportive services
Crisis planning and follow-up
Coordination with healthcare providers
School and educational collaboration
Family education and support
Monitoring progress toward goals
What You Can Expect
1️⃣ Complete a referral
2️⃣ Meet with our intake team
3️⃣ Get matched with a case manager
4️⃣ Begin working toward your goals

Therapy vs Targeted Case Management
BTST offers both In-person and Tele-health services, both with unique advantage to providing the best level of care.
Targeted Case Management
Coordinates care and services
Connects individuals to community resources
Advocates for access to needed supports
Collaborates with providers, schools, and agencies
Therapy
Treats emotional and mental health concerns
Helps process thoughts, emotions, and behaviors
Provides clinical counseling and interventions
Focuses on personal growth and symptom management
